First, we hope you and your families are staying safe, practicing social distancing, and keeping up-to-date on what's going on in our world right now.
Your health and safety is our top priority, so we're doing everything we can to keep you safe and keep you quilting. This is a difficult time for everyone, but we want to emphasize that we will get through this together.
A few updates:
- As of now, Quilters HQ will maintain normal hours. However, we are discussing different options for adjusting to a new way of shopping as this situation changes, as it inevitably will.
- The Embellish event in April is going to be rescheduled. We aren't sure when it will take place at this time due to the uncertain nature of things, but just know that if you have purchased a ticket, your seat will still be reserved for the rescheduled date.
- Classes, clubs and other gatherings will be limited to the number of approved gathering sizes. We will send out details soon.
- We will continue to host our weekly live show Make It Sew on Tuesday evenings. We also may add some more live streams throughout the next several weeks. If you do need something to watch, all previous episodes of Make It Sew can be found on our Facebook page.
In store, we're taking steps to help keep you safe and healthy. Small things like wiping down each machine after it's used, limiting points of contact at the register, using hand sanitizer, and just increasing our cleaning schedule overall help work together to keep you safe as you shop in our store.
We know many people are stuck at home, so we are doing whatever we can to help you continue working on your projects and keeping busy. Whether that means finding new ways to get products to you, putting together projects for you, having sales that allow you to stock up on the materials you need, and more.
If you feel unsafe coming into the store, give us a call and we will be happy to gather your items for you. You can pay over the phone and pick them up curbside if you'd like. If that doesn't work, you can always order online or call in and order and we can ship your items to you.
Throughout this difficult situation, know that all of us at Quilters HQ are here for you. If you have any questions, comments or concerns, please reach out to us. You can always send an email to firstname.lastname@example.org or give us a call at (913) 217-7736.
For more information about COVID-19, please visit the Centers for Disease Control and Preventions' website found here.
We are here for you and we will get through this together.
Joan, Robert and everyone here at Quilters HQ